To expedite troubleshooting and camera questions, please use the following links for your model for answers to many questions in regard to use of your Bestguarder products, including setup questions and other tips for the operation of your camera. If you are unable to find the answer, please fill out our contact us form below. We will email or call you with either an answer for your issue or an RMA # and instructions for returning your camera.

Bestguarder Frequency Asked Questions

Please fill out the form and click submit, a Bestguarder Staff member will then contact you with help and instructions. We will need all information requested to process your return or provide the answers to your questions. Our reply will include a RMA number and instructions for Return, if needed. Please do not mail cameras without contacting us prior to receiving an RMA number. Please do not double submit.

If any damaged ,the consumer can return the products in 14days after received.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.